About PFC
Founded by Monica and Mike in 2007 as M&M Cleaning Service, what began as an evening side job has transformed into a thriving full-fledged business. Initially serving Butler County, we have since expanded to cater to all of Greater Cincinnati and the surrounding areas. Under new ownership and rebranded in 2023, Pro Facility Care benefits from 17 years of industry experience combined with the passion and dedication of a family-owned startup. We are committed to providing top-notch commercial cleaning and janitorial services, ensuring your facilities are impeccably cleaned and maintained.
Why Pro Facility Care?
Your employees, customers, and visitors deserve a clean environment, and the cleanliness of your workplace, or lack thereof, reflects directly on your business. By hiring Pro Facility Care, you’re investing in professionals who have years of experience helping businesses just like yours reduce overhead, mitigate risk, and improve employee satisfaction by delivering quality commercial cleaning services.
A company that puts the customer first.
Pro Facility Care stands as a leading company that places the customer at the forefront of our mission. We pride ourselves on being truly customer-centric, shaping our comprehensive facility care solutions around your unique needs. Our commitment goes beyond services; it’s a partnership focused on ensuring your satisfaction and success.
Our values
With a commitment to excellence, we provide tailored solutions to meet the unique needs of each industry we serve. Our experienced team is dedicated to maintaining pristine environments and ensuring the utmost satisfaction of our clients
Community-Driven
We give back 5% of our proceeds to support local Cincinnati charities and the vital work they do in our community. We deeply care about our home-town and are dedicated to making a positive impact right here in the community.
Extensive Training
Every employee is trained in our training center to be an expert in The Pro Facility Care Way before joining a cleaning team. Ongoing training ensures everyone continues to build their cleaning skills.
Communication
Our proven process ensures that we meet or exceed your expectations from the first cleaning. We welcome feedback and are fully committed to meeting your needs.
Locally Owned & Operated
Locally owned and operated, we've been serving the greater Cincinnati area, including Hamilton, Warren, and Butler counties, for over 17 years. Based in Mason, OH, we're in the center of our service area and actively involved in our community.
Quality Assurance
Our Quality Assurance Supervisors, Shift Managers, and Training Managers are onsite regularly to ensure that our quality of work meets the Pro Facility Care standard. We will check in regularly to be sure you are happy with our services.
Detailed & Personalized
We work with you to create a detailed cleaning plan specific to your facility. Our teams use a personalized checklist each and every time they clean your space.